Business English Course


Today’s global business environment demands real ability to communicate effectively in English. English is the global language of business and a good command of the English language is viewed by the international community not just as a useful business tool but as a fundamental skill for life.

The course aims to build confidence among working adults and professionals in carrying out their important business functions in the corporate world or at their workplace.

Benefits of Our Business English Course

This Business English course will provide you with:
More confidence in your ability to conduct business in English
Greater verbal fluency for face-to-face business situations
More professional approach and interaction with clients
Greater confidence to effectively represent your organisation at an international level
Improved cross-border communication with colleagues and clients
Enhanced comprehension and communication skills

Who Should Attend

  • Customer Service Officers / Executives, New Managers, Sales & Marketing Managers or any business professionals, particularly those in the service industry who wish to enhance their Business English and communication skills.
  • Expats / Foreign business executives (of non-English speaking countries) who relocate to Malaysia and wish to attend our Business English course in order to advance their business communication skills.
  • Government and Non-governmental Agency Representatives / Officers who need to be able to communicate at all levels.
  • Fresh graduates / New executives to the corporate world who wish to equip themselves with essential communication skills in Business English.

Course Content

There are nine (9) units in the Business English course, covering all the skills needed for the participants to enhance their ability to use English more competently and professionally in a business environment.

Unit 1: Telephoning 1
Unit 2: Telephoning 2
Unit 3: Teamworking
Unit 4: Social English
Unit 5: Presentations
Unit 6: Customer Care
Unit 7: Negotiations
Unit 8: Managing Change 1
Unit 9: Managing Change 2 & Report Writing


We offer both Class on Campus and Class On Demand for this course. Specially tailored published materials will be used throughout your course, with recommendations on self-study materials and extra reading.

Class On Campus (Conducted at INTI International Kuala Lumpur)
Course Duration
32 Learning Hours
Course Fee Per Pax
RM1,800 (HRDF Claimable)
Monthly intake by Session
4 Saturdays to complete the course
Class Schedule
Saturday: 9.30am – 5.30pm
Format of Delivery
Face-to-Face, Classroom Interaction, Active Learning

Key Features

Certificate of Achievement awarded by Direct English (UK)
Certificate of Attendance awarded by INTI International College Kuala Lumpur
Training conducted by Professional Trainers & Instructors
Highly Effective and Proven Learning Systems
Integrated Approach in Training & Learning
High Quality Learning Materials

About Business English Course

Direct English is highly reputed as one of the most effective English language programmes for English as Second Language (ESL) and English as First Language (EFL) learners. Created in 1997, Direct English is based on a unique learning system developed by internationally renowned education authority on English language, Louis Alexander. Provided by the Linguaphone Group, a global leader in language training, its unique methodology has assisted thousands of people in learning the vital international language of business and communication – English.

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